Questions or comments? Get in touch and we'll be happy to help.
FAQs
1. What is the minimum order quantity for wholesale purchases?
Our minimum wholesale order value is ₹20,000. This allows us to offer competitive pricing and dedicated service for all bulk orders.
2. How can I place a wholesale order?
You can place a wholesale order directly through our website by selecting products and proceeding to checkout with your wholesale account. Alternatively, you can contact our sales team at support@zwankeeglobal.com for personalized assistance.
3. Do I need to register for a wholesale account?
Yes, please sign up for a wholesale account to access special pricing, product catalogs, and order management tools.
4. How long does shipping take for wholesale orders?
Shipping times vary depending on your location and order size. Typically, orders are processed and shipped within 5–7 business days. We will provide tracking information once your order is dispatched.
5. What shipping methods do you use for wholesale orders?
We use reliable courier services that offer both domestic and international shipping options. Shipping fees are calculated based on order weight and destination.
6. Can I return or exchange wholesale orders?
Yes, wholesale orders are eligible for returns and exchanges. Please read our full Return and Exchange Policies for detailed information on how to proceed.
7. How do I get updates on new collections and wholesale promotions?
Wholesale customers receive exclusive newsletters and updates via email. Make sure your contact details are up to date to not miss any offers.
8. Can I customize or request exclusive designs for wholesale?
We occasionally offer customization options for large orders. Please get in touch with our sales team to discuss your requirements
9.What payment methods do you accept for wholesale orders?
We accept payments via bank transfer, credit/debit cards, and popular online payment gateways. Payment details will be shared upon order confirmation.
10.Who can I contact for support with my wholesale account or order?
For any questions or support, please email wholesale@zwankeeglobal.com or call our wholesale support line at 9909850900 during business hours.